Who we are

Our website address is: https://www.fincafe.ca.

Law 25 and Protection of Personal Information

Rest assured that the protection of personal information is a priority within our organization. With this in mind, we confirm that Fincafé complies with Law 25.

It is important to ensure the protection of the privacy and personal information of our customers, partners, and employees. If you have any questions or requests regarding the respect of your privacy and personal information within our organization, you can contact Fincafé, Hélène Lavoie at info@fincafe.ca

We do not collect personal information about you when you browse our website, unless you voluntarily provide this information by explicitly registering for a specific service that invites you to do so. You have the choice to decline this request or terminate a subscription to a personalization service you have previously chosen.

If you decide to provide personal information, it is the expression of your consent to the collection and use of this information for this specific purpose.

Use of personal information

We use the personal information you have provided for the exclusive purposes for which it was provided.

Protection of personal information

All personal information collected by the site is strictly intended for the internal use of our organization and is not accessible to any of our customers, partners, advertisers, or other external stakeholders.

Employees in charge of management as well as the webmaster have access to the information collected here. Only employees who need to view personal information have access to the administrator interface. As for the webmaster, access is allowed for practical and security reasons only (update, technical assistance, etc.). All users concerned comply with this policy.

The personal information collected is kept only for as long as necessary to achieve the purposes for which it was collected, or to comply with our legal and/or regulatory obligations. Once the objects of the collection are completed, the personal information is destroyed.

At all times, data is stored securely through the implementation of physical, organizational, contractual, and technological measures.

Online Shop

The WooCommerce store allows you to order products. Personal data is collected and recorded on our website. The information is only used by our organization. WooCommerce has no access to our customers’ personal information.

In addition, payments are entirely managed by Square and we have no access to your bank data.

External sites

Furthermore, we have no control over external sites. Any information you transmit to these other sites will be subject to their respective privacy policies and practices. We decline all responsibility for any abuse that may result from this. For any questions regarding personal data collected on third-party sites, please consult their privacy policy.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Medias

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select « Remember Me », your login information will remain for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data. It’s indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

Credit card and payment information are not processed by our website, but are managed by Square directly.

Reserves

Fincafé reserves the right to modify this privacy policy without notice and therefore invites you to consult it periodically.

Consent

By browsing our website, you give your consent, without reservation, to this privacy policy in its entirety.